Grape.gifts believe our customers’ privacy is important and we will only collect and use your personal information as mentioned below.
We will only use your name and other information as disclosed in this statement. To protect our customers’ privacy, unnecessary and irrelevant information to our dealings with you will not be collected.
We will only keep your information as is relevant to the purposes of collection and as long as required by law.
Personal details are not required for visiting and browsing the site. No information will be obtained during the process of your anonymous visit unless you log on the site using your registered customer account.
If you have any suggestions or inquiries, feel free to contact us at firstname.lastname@example.org
Collection of personal information
Grape Gifts Ltd does not sell, share or trade customers’ personal information collected online with third parties. The collected data is for internal use only and will not be disclosed to any other third parties other than Grape Gifts Ltd. The following information may be collected during your purchase(s) with us:
- Email address
- Shipping address
- Phone number
- Date of birth
The followings are the possible practices of usage regarding the personal information we collect from you:
- Delivery of products
- Provide delivery updates
- Relevant product news
- Confirmation of access to our online services and tools
- Verification of identity for payment processing
- Internal research including: user demographics, improving layouts and others
Information such as name and shipping address may be passed to a third party (courier or supplier) for delivery purpose.
Marketing and promotional materials may also be sent occasionally by the use of some of your personal information, for instance, email. Nonetheless, you have full control on the un-subscription of product news.
For maintaining effective payment processing and delivery service, you are strongly suggested to always keep your personal information accurate and up to date as to avoid shipment delays. A leak of personal access data, for instance, log in id and password can cause substantial consequences that you are reminded to treat them by the highest level of confidentiality. Grape.gifts is not responsible for any misuses of password which are not in relation to us.
Updating your personal information
You are able to update your personal information anytime by accessing your account on Grape.gifts website.
Security of Your Personal Information
Grape Gifts Ltd ensures that all information collected will be safely and securely stored. We protect your personal information by:
-Restricting access to personal information
-Maintaining technology products to prevent unauthorised computer access
- Securely destroying your personal information when it's no longer needed for our record retention purposes
Grape Gifts Ltd uses 256- bit SSL (secure sockets layer) encryption technology when processing your financial details. 256-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.
Disclosure of Personal Information
We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from Grape.gifts website. In exceptional circumstances Grape Gifts Ltd may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. Grape Gifts Ltd is committed to complying with the Privacy Act and the National Privacy principles.
If you believe that your privacy has been breached by Grape Gifts Ltd, please contact us at email@example.com and we will resolve the issue.
Collection of Computer Data
When you visit Grape.gifts website, our servers will automatically record information that your browser sends whenever you visit a website. This data may include:
- Your computer's IP address
- Web page you were visiting before you came to our site
- The pages with in Grape.gifts you visit
- The time spent on those pages, items and information searched for on our site,access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
As part of the above, Grape Gifts Ltd may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting,Double Click Campaign Manager integration, and Google Analytics Demographics and Interest Reporting. Using the Google Ads Settings(https://www.google.com/settings/ads), you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
Grape Gifts Ltd may also use remarketing with Google Analytics to advertise online; third-party vendors, including Google, may show Grape.gifts ads on sites across the Internet. Grape.gifts and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Double Click cookie) together to inform, optimize, and serve ads based on visitors’ past visits to Grape.gifts, as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to Grape.gifts.
Grape Gifts Ltd reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.
Complaints about breeches of privacy
If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at firstname.lastname@example.org